Returns & Exchanges
All Return Shipping is covered by Suspex!
Suspex Return & Exchange Policy
ALL RETURN SHIPPING IS COVERED BY US
We get it—sometimes it’s not a perfect fit on the first try, that's why we’ve made returns and exchanges easy! Please submit your return within 30 days of delivery.
EXCHANGES
Want a different size, color, or even product? We’ve got you. If there’s a price difference, you’ll either receive the difference as store credit or be sent a quick invoice to cover the remaining amount.
Items marked with FINAL SALE at the top of the product description are not eligible for return. Final sale items are eligible for size exchanges as long as stock permits.
RETURN FOR STORE CREDIT
Once your return is received, please allow 2–3 business days for processing.
DAMAGED ITEMS
If your item arrives damaged, we'll take care of it right away! A return label will be provided, and a brand new replacement will be sent your way. Please visit our Repair and Replacement Policy.
IMPORTANT RETURN CONDITIONS
We cannot accept returns or exchanges unless all of the following conditions are met:
- Items must not be worn, washed, or altered
- No visible signs of wear: this includes deodorant or cosmetic stains, scents (perfume, smoke, etc.), or hygienic markings
- All tags must be attached and items returned in their original packaging
- Hygienic liners must be fully intact (not removed or reattached)
- For sanitary reasons, please try on bikinis and bodysuits over underwear